Any service or research request can be cancelled anytime be emailing to clients@gobolden.com, anytime during the course of its execution
Cancellation charges: There are no cancellation charges as such. Client will have to pay for the number of hours spent by Bolden till the time of cancellation by client
Incase client finds our service significantly lacking on any of the following parameters: Accuracy, completeness, or relevance, he/she can request for a refund
Bolden shall give the refund of 10-80% of the charges/fee only after client discusses the matter with Bolden and also fills a feedback form
Refund can be claimed only within 15 days of delivery of service
Once approved, refund shall be processed within 30 days of request and sent by wire transfer to bank or through payment gateway
Bolden shall not make any refunds in cash or cheque
Bolden Ventures Pvt Limited, Level 18, DLF Cyber City, Building No. 5, Tower A, Phase III, Gurgaon 122002, India